Rick’s Muffler Customer Reviews
December 7, 2018 Hollowleg Jake
"Fair, kind, efficient, and excellent work. Go here :) I've been taking my 2004 Acura TL here ever since I bought it two years ago. Engine mounts, power steering, cracked control rod, these guys do it all and are very good at what they do. Started coming here because a family friend worked here, kept coming here because they're amazing."
October 8, 2018 Jessica S. C.
"Everyone at this shop is amazing. We have been going there for several years now and have always been very happy with the service. The mechanics will take the time to show and explain what is wrong with your car and what needs to be done. When our daughter started driving in high school and had problems with her car she was able to have it towed to Rick's and they took care of her, explained what was wrong, gave her an itemized list of what needed to be done, with prices and listed by priority. She was then able to make an informed decision. (Obviously we helped her, we just wanted to give her the experience). The only negative that I can think of is that they don't do transmission work...I might need some transmission work done."
August 6, 2018 Megan Story
"My family has a friend who works here, so we've been going here for several years for their work on our vehicles. I just bought a used car and it needed a new Catalytic Converter which they replaced, no hassle, and were very polite. They even charged me a decent amount for the work they had to do on it, which was so sweet and awesome! It's a really good place to go for a quick check-up to find out what's wrong with your vehicle when you hear something strange or feel your car doing something weird. Two-thumbs up, definitely."
August 6, 2018 Robert Larson
"I called Rick's Muffler about an issue I had while driving from CA to UT. They quoted me $40 to do a diagnostic on the exhaust system. When I got there they put my car on the rack and spent a good 30 mins poking around the catalytic converters. They diagnosed that I had burned up my catalytic converter due to an engine issue. They cut it out and brought me into the shop to show me what the cat looked like. Then they welded a pipe on to replace the burned out cat after I decided that it was not worth fixing the 18 year old car. When I went in to pay for the diagnostic and the welding they told me "no charge". I couldn't believe it. They had spent 1/2 hour working on the car and had put materials into the car. I pressed that I should pay for the diagnostic but they were firm in their "no charge" assessment. This is what a business looks like that cares deeply about customer satisfaction. I wish that all businesses worked this way. I would give them 10 stars if I could. I can tell you one thing. Whenever I have an exhaust issue they are my go-to shop. I only wish they also did engine work too!"
August 6, 2018 Jacob Beckstead